Terms & Conditions
Term of Use
Purpose of the Site
The purpose of the Site is to provide you with information about starhunter.com.my, our products and stores, the campaigns that we support and the activities we undertake. In addition, you may be able to purchase products through the Site.
We try to display the colors of our products as accurately as possible. Nevertheless, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.
PRICES AND AVAILABILITY OF THE PRODUCTS AND SERVICES LISTED ON THE SITE ARE SUBJECT TO CHANGE WITHOUT NOTICE. The listing, description of, or reference to, a product or service on the Site does not imply that the product or service is presently available or that we endorse that product or service. In the event a product or service is listed at an incorrect price due to a typographical error, error in pricing information received from a supplier, or any other reason, we shall have the right to refuse or cancel any order placed for such product or service at the incorrect price, even if the order has been confirmed and/or your credit card has been charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall promptly issue a credit to your credit card account in the amount of the incorrect price.
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason or for no reason at all. We reserve the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any product or service.
We are unable to accept orders for P.O. Box addresses. We are not responsible for errors due to printing.
You are responsible for any payments due for any products or services ordered through your account. If we do not receive payment from your credit issuer or its agents, you agree to pay all amounts due to us. You shall also be responsible for any costs of collection of overdue payment.
Refund and Exchange Policy
Starhunter.com.my reserves the rights to accept or reject the returning of a product. Not All Products are Returnable. Please contact us if you are unsure / undecided.
Like many companies, we guarantee our products. However, it seems not enough to just guarantee verbally on our authenticity and parcel wrapping skill. Therefore, you will get a FULL refund from us and the postage fees for the returning goods if you are facing below problems:
1. Damage or faulty parcel – Product is not useable such as broken / leakage.
For damaged or faulty product/s during arrival, customer need to report (email to email@example.com and whatsapp to +60139517796) to starhunter.com.my within 24 hours of receiving. All parcels sent by starhunter.com.my are insured with the courier company, and report must be made to courier company within 24 hours for any damage claim. Delay in informing will not be eligible for any claim.
2. We send incorrect product that different from what you have order.
starhunter.com.my will pay for the return shipping cost. Customer must inform starhunter.com.my within 7 days of receiving the product.
starhunter.com.my will pay for the return shipping cost. Customer must inform starhunter.com.my within 7 days of receiving the product.starhunter.com.my will process refund to you after we have received the goods that you intend to return and all the required documents for refund have been submitted to us.
*Item bought during promotional events (e.g. Clearance) will not be accepted for return and exchange.
Please follow below step to complete the task to claim refund.
Send your inquiry to starhunter.com.my with title “order ID# wish to get refund”. Our customer service will reply and instruct you for next step. Post the parcel back to us as request. Wait for the refund.
If you still have any questions or doubts about our return policy and products, we welcome your email at: firstname.lastname@example.org.
The site and its content are provided on an "as is" basis without warranties of any kind, whether express or implied (except only as may be implied by applicable law). starhunter.com.my is only providing a venue for the sale of products on its site and shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages (including damages for loss of profit or intangible loss related to your use of the site or use of any of the products purchased at its site). Please read all information, warranties or warnings provided by the manufacturer owner or seller of the products on or in the product packaging and labels before using any product purchased on starhunter.com.my. starhunter.com.my shall not be liable for the accuracy, fitness for a particular purpose or quality of such products or reliability of any information provided by any manufacturer owner or seller of such products and it is your responsibility to evaluate such information.
Indemnity and Limitation of Liability
Modification of Terms